Returns & Exchanges

At Vintage Wholesale, we aim to ensure your inventory meets your expectations, but please note that due to the unique nature of pre-loved items, returns are only accepted for significant grading errors or damaged goods. All return requests must be submitted within 7 days of delivery to be eligible for a refund or store credit.

Return Process

• 1.
  Submit a Request

  Email our support team with your order number and clear photos of the items that do not meet the specified grade or condition.

• 2.
  Review Process

  Our quality control experts will review your claim within 48 hours to verify that the items fall outside our standard vintage grading criteria.

• 3.
  Secure Packaging

  Once approved, pack the items securely in their original packaging to ensure they are not damaged further during transit.

• 4.
  Ship and Refund

  Send the package back using our provided prepaid label; your refund or credit will be processed immediately upon receipt and inspection.